1800
delegates
4
day
7
languages
A Global Internet Governance Forum Returns In-Person
The ICANN74 Policy Forum marked the first in-person ICANN meeting since 2019, bringing together global stakeholders in internet governance, policy development, and technical coordination. Hosted at the World Forum in The Hague, the event combined onsite attendance with extensive remote participation, creating a truly global hybrid conference. Delegates from governments, technical communities, civil society, and the domain name industry required seamless access to discussions, making multilingual communication critical to the forum's success.
Client
Internet Corporation for Assigned Names and Numbers (ICANN)
Venue
World Forum, The Hague
Date
13th - 16th June, 2022
Hybrid Interpretation for a Global Policy Audience
Congress Australia delivered a fully integrated hybrid simultaneous interpretation solution designed to support both in-room and remote participation across multiple languages. The setup varied from room to room based on the language requirements, the amount of space available, and the availability of interpreters.
The solution included:
Onsite interpretation booths in key meeting rooms for live sessions
Remote interpreter hubs and home-based interpreters, enabling flexible global staffing
Zoom language channel integration, allowing remote delegates to select interpretation at the click of a button
Infrared receiver systems and headsets for in-room delegates
End-to-end technical coordination between Congress Australia and local partner Jacot Audiovisueel in the Netherlands
Interpretation Booth
Infrared Receivers
Bosch Infrared Headset
With over 1,800 participants joining both in-person and online, reliability was essential. The delivery ensured consistent, high-quality multilingual access for every session.
- Programme Director
Overcoming Hybrid Complexity for International Delegates
Delivering Multilingual Access Across a Hybrid Conference
ICANN74 required real-time interpretation for both onsite and remote participants, across multiple rooms and languages, without compromising audio quality or accessibility. Congress Australia implemented a bespoke hybrid interpretation architecture that integrates onsite booths, remote interpreters, and Zoom language channels into a single workflow. Dedicated technicians monitored all audio feeds in real time to ensure stable, high-quality interpretation throughout the event.
Coordinating International Teams and Local Venue Logistics
Delivering a complex technical solution in an overseas venue required local expertise and close coordination. To ensure a seamless event, Congress Australia partnered with Jacot Audiovisueel, a trusted member of the Congress Rental Network with extensive knowledge of the World Forum venue. Jacot provided local equipment, logistics coordination, and onsite technical support, while Congress Australia supplied specialist hybrid systems and remote oversight.
Seamless Multilingual Participation for a Global Hybrid Event
ICANN74 ran smoothly across all sessions, with delegates participating confidently in their preferred language. The hybrid interpretation solution supported multilingual engagement across English, French, Spanish, Chinese, Russian, Arabic, and Portuguese. By combining international technical expertise with strong local partnerships, Congress Australia successfully delivered a reliable, scalable, and inclusive hybrid conference solution for one of the world’s most important internet governance forums.
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