1300
delegates
5
day
12
languages
Supporting ASEAN Leaders with a Multi-Room, Multi-Language Conference Solution
On the 11th – 15th of November 2018, ASEAN held its 33rd Summit and Related Summits to discuss the economic, political, security, and socio-cultural development of South Asian countries.
Congress Australia was chosen to support the Summit after the success of the previous ASEAN Special Summit held in March 2018. The conference brought together leaders and delegates from Singapore, China, Japan, the Republic of Korea, the United States, Canada, Australia, the Philippines, and India. The event was chaired by Singapore’s Prime Minister, Lee Hsien Loong.
Client
ASEAN
Venue
Suntec Singapore International Convention and Exhibition Centre
Date
11th - 15th November, 2018
Congress Australia supplied simultaneous interpretation equipment, conference microphones, and 360-degree vision via HD Dome Cameras, installed in multiple rooms across the Suntec Convention Centre in Singapore.
Over the five days, there were simultaneous meetings and summits in four rooms, including prep meetings, higher-level meetings, summits, breakfast and dinner summits, presentations, and lunch retreats.
The Setup
Simultaneous interpretation systems, conference microphones, and 360- degree vision via HD Dome Cameras.
Equipment:
31 x Bosch DICENTIS wired conference microphones
36 x Bosch DICENTIS wireless conference microphones
33 x Bosch NG conference microphones
8 x 360-degree Bosch Dome Cameras
28 x Soundproof Interpreters’ Booths
1365 x Bosch Receivers
Infrared Receivers
Bosch Dome Cameras
Dicentis Wireless Conference Microphones
Rooms
The Summits:
The Summits were laid out in a square or rectangular formation, with two HD Dome Cameras pre-programmed by Congress Australia technicians to move and focus on the delegates as soon as they pressed the microphone button to speak.
The speakers used the DICENTIS microphones, and the user interface was programmed to numerically match their country. Alongside this, Congress Australia technicians supported the floor via software mapping technology, which allowed them to monitor microphone usage, correct user issues remotely and view interpreter performance.
Seventeen interpreter booths were set up behind the drapes to provide simultaneous interpretation feeds to the delegates and listening parties at the conference. These systems allowed the leaders to listen to the interpretation via a headset plugged into the multimedia conference microphone and to their selected language via the LCD touchscreen on the unit.
The languages interpreted were Burmese, Bahasa Indonesia, Chinese, English, Hindi, Japanese, Khmer, Korean, Lao, Russian, Thai and Vietnamese.
During the Summit, the leader’s rapporteurs were also able to listen to the Summit and meetings through a headset and receiver that was tunable to any of the 12 languages. Congress Rental also supplied customised user instruction cards for these devices.
Side Meetings:
Alongside the Summit were the bilateral meetings, equipped with wired conference microphones immune to mobile interference. 11 simultaneous interpretation booths were set up for the interpreters, which linked the feedback to the delegates listening through their BOSCH Receivers.
The integration of microphones, interpretation, and automated camera tracking created a highly efficient and intuitive environment for delegates. Everything worked seamlessly, even under pressure.
- Sebastian Ennis, Head of Production
Adapting to Tight Timelines and High-Level Government Requirements
The Congress team overcame several challenges, making this event a success. The team was exceptionally responsive during the 5- day Summit and planned accordingly to meet the client’s needs. There was a late formal confirmation from the government; despite this, Congress planned and prepared anyway.
During the event, there were last-minute changes that were easily covered as the team had additional equipment to ensure everything was covered. There was also effective communication between all teams, as Congress has existing relationships with most AV companies. We also have the most experience of any of the suppliers for ASEAN, so we were able to share these experiences with others to ensure the event was a success.
Reliable, Seamless Communication Across Multiple Meetings
The 33rd ASEAN Summit was delivered seamlessly across multiple rooms and concurrent meetings, enabling clear communication between international leaders in 12 languages. Despite late changes and the scale of the event, the system operated reliably throughout, supporting smooth discussions, accurate interpretation, and uninterrupted meeting flow at every level.
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